DAILY PROCEDURES & ORDER OF OPERATIONS

1. Pack all equipment (theta, phone, pro-grip, power bank, tripod and all chargers)

2. Clock in when you get to your first scheduled dealership (no later than 8AM)

3. Walk all areas of the lot (frontline, service, detail, etc.)

• Mark vehicles that are ready for photos

• Update statuses (take notes) on vehicles that aren’t ready for photos

• Search vehicles that do not have a PIX sticker and aren’t on your list

• Sticker if results show photos

• Manually add the car if it comes up with no results

• Write down any stock or VINs for cars blocking ones that need to be shot in the notes section that appears when marking a vehicle. 

4. Get keys

5. Go over your list with the dealer contact

• Ask about missing keys. We want to give the dealership an opportunity to fix the issue

• Communicate what you have found to photograph

• Communicate what you could not find

• Ask about cars that a judgment call needs to be made (dirty, damaged)

• Always insist on shooting vehicles. Many times we can adjust the angle of the shot or skip a couple to hide the flaws

• Update the manager on the overall condition of new and what can be done to get more online. (wash truck or PDI)

6. Begin photographing

• Move car to staging area, shoot the exterior set of photos

• Move car to even shade for interior images

• Park the car back in the same place you took it from

• Line the cars up straight, use the mirrors, door pillars, or backup camera as guides. 

7. Check out with your dealer contact

• Please go over the units you had issues with (keys, batteries, dirty units, etc.) and see if anything else came out while you were there.

8. Repeat Steps 3-7 at each scheduled dealership each day. 

9. When you're done with your workload call your manager to see if there's additional work or your teammates need help.

10. Count totals for the day and verify everything is invoiced correctly.

11. Clock out from your last dealership of the day. 

End of Day Procedure

1. When you're done for the day, you should follow the steps below. 

2. Call your manager to see if there is any additional work in the area or other opportunities. 

3. Check to make sure the upload queue in the app is empty. If images are uploading slowly or stuck in the queue, please connect to dealer wifi. 

4. Count how many full shoots you have for the day on your camera roll and verify that everything has been uploaded by confirming the units are on your invoice. If anything is missing you should upload the missing units. 

5. When reviewing your invoice, make sure that all alpha shots are showing as the first image. If any are incorrect, please upload a duplicate image and resort the images so the alpha is in position 1. 

6. Clock out

Keys

Checking out keys is a daily part of our process and in order to prevent anyone from losing any keys we have a set process and policies on how we should handle them. Lost or misplaced keys can cost $1,000 - $2,000 to replace a set and significantly affect our company as a whole. When following the policies below, you should never lose a key, and if you happen to misplace one you can quickly find it by backtracking your steps. 

1. All keys must be kept on provided carabiners. Keys should not be put in pockets, backpacks, waist pouch, or kept loose at any time. 

2. Keys taken from a computerized key system shall not be given to anyone. If someone needs the key, it must be returned for them to check it out under their login. 

• If someone asks for a key, it is required that we go back to the key machine so that we can return it and they can check it out under their login. If the person has a customer on thet vehicle, please unlock it so the customer can check out the car while you're returning the keys. If the unit has not yet been shot, please follow up on this vehicle to see if the keys are back before you leave the dealership. 

3. If multiple keys are taken at a time, a note should be written to ensure all keys are returned. 

4. Keys should not be taken off the carabiner and put in the center console, door panel, or cup holder while shooting. They are to remain on the carabiner or in the ignition at all times

5. Vehicles should be locked after shooting unless the dealer has requested otherwise. 

**IMPORTANT: If you lose or misplace a key, please reach out to your manager immediately. We do have ways to help locate these and your manager can help walk you through the recovery process.