All,

Please follow the instructions below regarding the handling of  Window labels and ink:

1. Upon Receiving Labels (Non-Sonic Dealers):

Provide one ream of labels for immediate use.

Keep the remaining labels as spare in your inventory.

2. Monitoring Inventory:

When only one spare ream remains, submit a request to order additional labels.

Never let your inventory run out, always maintain a spare set of labels

3. Monitoring Ink:

Check ink levels once a week to ensure they are sufficient.

Always maintain a spare set of ink

4. Submitting Requests:

When requesting window labels or ink, always include the dealer names for whom the items are being requested.

Different dealers use different labels and inks, so including dealer names ensures accurate fulfillment.

5. Upon Receiving Labels (Sonic Dealers):

Drop the labels sent for them directly at the dealership, as they will be charged for them.

Do not switch labels sent for them with other dealers. 

If it becomes absolutely necessary to switch them, please reach out to Corey or Anthony and Smita so we can coordinate and make any necessary adjustments.

6.  Carrying Labels While On the Job:

Labels should be with you at all times when on the clock, even if you're not scheduled for a window label account. We keep track of who has labels and if a nearby store needs them, you may be required to meet with another photographer or drop them off to the store.

Thank you for your attention to these procedures. Please reach out to your managers, Anthony or Corey if you have any questions.

A quick reminder for everyone working with window label dealerships. Please do not tap “Success” in the app until you have confirmed that the labels have fully printed, printed on the correct side, and on the correct type of label.

Once “Success” is selected, the system registers the job as complete. If labels need to be reprinted after that point, the dealership is charged a second time, which creates additional work for our team to correct it. 

Taking a few extra seconds to verify the print before marking the job as complete helps avoid billing errors and keeps our dealer relationships strong.

We have had some recent equipment issues that could have been resolved had we known about them earlier. It's very important that all equipment issues, damages, or loss, is communicated immediately so we can address them quickly, prevent further damages, and minimize disruptions during the work day. Unreported damages, loss, or malfunctions, can cause delays or incomplete work at dealerships, force last minute schedule adjustments or unserviced dealers, and increase our repair costs if the damage gets worse or the equipment is no longer functional. 

Once you're aware of any damage or malfunctions, please let your manager know if it will affect your day and fill out the supply request or supply repair form so we can get this resolved as quickly as possible. We are hoping that everyone can be transparent with the company equipment and if something goes unreported in the future, you may be charged for the repairs. 

Moving forward, our policy will be to immediately report any damage, loss, or issues with company equipment, no matter how minor it may appear. This includes any damages to the phone (screen, back, lenses, functionality), Theta and accessories, carabiners, equipment bag, Pix stickers, labels, and all other company issued equipment or supplies. If you have any issues with the equipment as of now, please report them by the end of the day today. 

Our goal with this is to allow everyone to work efficiently with reliable tools to get the job done. Feel free to let Corey know if you have any questions or concerns. 

PLEASE UPDATE: Foto Ops Version 3.1.9 (11)

Please make sure to plug in and fully charge all equipment as soon as you get home. This helps ensure that everything is fully charged for the next day and confirms that you have all assigned equipment safe and in your possession. Under no circumstances should equipment be left in your car overnight.

All equipment should be brought with you each day, even if you do not think you will need it. Schedules and needs can change, and having all equipment on hand is essential to staying efficient and prepared. If any equipment is lost at any point during the workday, you must notify your manager immediately.

If you experience any issues with any equipment, please report them immediately using the appropriate supply request or repair request form so we can address them as quickly as possible.

We would like to inform you that our team successfully identified and resolved the recent outage. The resolution was completed on the night of Friday, January 9, 2026.

We’ve noticed a few recent photo mismatches and quality issues that could have been easily avoided by reviewing the in-app reminders.

Moving forward, please be sure to carefully review the VIN when prompted and make any required adjustments before confirming the reminder checkboxes. This will help ensure all photos meet quality standards and are uploaded to the correct vehicles.

If you have any questions, please reach out to your manager or Corey.

When a vehicle is marked Sold – Keep Active, Wholesale – Keep Active, or Dealer Trade – Keep Active, it goes through review and is then removed from your list so we don’t re-check it daily. If you later find the vehicle and it’s photo ready, please shoot it, the deal likely fell through or the vehicle was kept instead of wholesaled.

When re-marking these units, add a note with the previous status to help locate keys quickly. This saves time since keys may be with finance, a salesperson, or elsewhere if the deal didn’t finalize. Over the next few days, we’ll be updating older sold/wholesale/dealer trade units to Update Status. If you cannot locate a vehicle with this status, notify dealership management.

For the notes popup after marking a vehicle, always update location details, blocker units, and who has the key. This ensures you and any supporting photographer, can work efficiently and avoid delays.

Please reach out to Corey if you have any questions.

When applying window labels and buyer's guides, please take some pride in their application.  

Please ensure:

• Labels are straight / aligned

• Labels are flat against the glass (no bubbles, wrinkled, etc)

• All edges are adhering to the glass (using a credit card or your employee ID around the edge can help)

• Please make sure all wrapping or paper that is peeled from the labels is discarded in a trash can (not in the vehicle or on the Dealer's lot).

We have had several Dealers reach out regarding the quality of the application on some of the vehicles, and that reflects poorly on the dealer AND our company.  This should be a relatively simple task and not require more time to complete. 

Thank you in advance for your cooperation and attention to this process. 

When applying window labels and buyer's guides, please take some pride in their application.  

Please ensure:

• Labels are straight / aligned

• Labels are flat against the glass (no bubbles, wrinkled, etc)

• All edges are adhering to the glass (using a credit card or your employee ID around the edge can help)

• Please make sure all wrapping or paper that is peeled from the labels is discarded in a trash can (not in the vehicle or on the Dealer's lot).

I have had several Dealers reach out to me regarding the quality of the application on some of the vehicles, and that reflects poorly on the dealer AND our company.  This should be a relatively simple task and not require more time to complete. 

Thank you in advance for your cooperation and attention to this process. 

We have noticed quite a few photographers recently shooting new cars before used ones. While we see new and used cars as equally important, and the expectation remains to complete ALL new and used units each day, used cars are a higher priority to the dealers since their market value changes more frequently. 

Moving forward, please make sure all used units are completed before moving on to new vehicles. This approach will allow us to ensure every available vehicle can get shot each day, provide the dealers more time to resolve issues we might have with the units, and also allow more flexibility with schedule adjustments or coverage since the time change has shortened our days a bit. 

If you have any questions, please reach out to your manager or Corey. 

Daylight Savings Time ends this weekend. Starting Monday we will be limited on daylight and we will not be able to shoot as late as we have been in recent months.  

Punctuality is crucial to keep our schedules running smoothly and to get our customers taken care of each day. Starting next week, we will be very strict about our 8 am start time. Please plan ahead to ensure you're on-site and ready to begin work by 8 am sharp! 

Thank you in advance for making the adjustments! 

Everyone please check TestFlight and install version 3.1.7 (3)? 3.1.8 (1) has a display issue that won't show the inventory list on the main dealer page. 

To do this open TestFlight, click the red Foto Ops icon, scroll down and select previous builds and install version 3.1.7 (3). Please let your manager know if you need any assistance. 

Please update to the latest Test Flight version (check your email for the notification or use the provided link). We've seen crash reports from outdated versions (2–21), so it’s important everyone is on the same version for consistent testing.

Managers: confirm with your teams that updates are complete.

Important: If you’re printing window labels, buyer’s guides, or QR labels from the app, you must update, the older versions are causing print errors. Also, review printed materials right away so issues can be fixed before they’re applied to vehicles.

We’ve noticed that our quality standards are not being met consistently in several areas. To address this, we’ve asked all managers to conduct more thorough reviews until we’re back on track. You may see more reviews coming through than usual as a result.

The most common issues we’re seeing include:

• Items missed in the checkboxes before shooting exteriors or interiors

• Lighting inconsistencies

• Not using the default zoom levels for exteriors

• Shot height and angle not aligning with the guides

• Spin start angle and duration

Please take extra care to review these areas during your shoots to ensure consistency and quality across the board.

If you have any questions or need clarification on expectations, don’t hesitate to reach out.

Thank you for your attention to this and for continuing to prioritize quality in your work.

When you check out keys from the computerized system, it’s your responsibility to make sure they’re returned. Please don’t hand keys directly to salespeople, vendors, or service techs. Instead, walk with them to the KeyTrak so you can return the key, and they can check it out under their own name. This helps us stay in line with company policy and avoids any confusion about who has which key.

If someone has a customer waiting, you can unlock the vehicle for them, but be sure to put the keys back into the system right away so they can check them out properly.

It’s also important to keep track of how many keys you have at all times, including blockers, to ensure we're returning the same amount when we're done shooting. If a key is misplaced or lost, we need to find it the same day. Please let your manager know immediately if you notice a key you’ve checked out is missing.

Please let your manager or Corey know if you have any questions or concerns. 

Thank you to everyone who encouraged your customers to submit Google reviews! 

Since many people's first names were mentioned without a last name, we needed to do a little bit of guessing. Please let me know asap if you think the credit is going to the wrong person! 

Here are the first 30 staff mentions, in chronological order, which will all get $50 each:

1. Hayden Winters

2. Hayden Winters

3. Hayden Winters

4. Diego Rodriguez

5. Diego Rodriguez

6. Kamoana De Guzman

7. Kamoana De Guzman

8. Elias Moreno-Leon

9. Elias Moreno-Leon

10. Hayden Winters

11. Hayden Winters

12. Elias Moreno-Leon

13. Elias Moreno-Leon

14. Hayden Winters

15. Oscar Fonseca

16. Adam Kamal

17. Benjamin Brock

18. Benjamin Brock

19. Edrees Kakar

20. Kamoana De Guzman

21. Benjamin Brock

22. Christian Heredia

23. Anthony Lopez-Griego

24. Christian Heredia

25. Christian Heredia

26. Edrees Kakar

27. Elias Moreno-Leon

28. Adam Kamal

29. Alejandro Robles

30. Brian Cervantes

There were also some reviews that came in later that are not eligible for the bonus, but definitely deserve a shout-out! Thank you also to these people:

1. Luis Espinoza

2. Manuel Cinto-Garcia

3. Manuel Cinto-Garcia

4. Manuel Cinto-Garcia

5. Brian Cervantes

6. Hayden Winters

7. Alden Rodgers

8. Brian Alvarenga

Pro-MotionPix needs more Google reviews! So, for the next 20 Google reviews we receive where the rating is 5-stars, positive, and the dealer mentions the photographer by name, we will give the photographer $50 for each review. Yes, you CAN earn the $50 more than once as long as your name is mentioned within the first 20 reviews. We will be giving away $1,000 for this promotion, so go and get it! If you think there is a dealer who loves your service, go ahead and send them this link and ask them to give you a shout out!

https://g.page/r/CRJ5gilHOSslEAI/review

This promotion applies to all staff who have a regular route.

🎉 T-Shirt Design Contest 🎉 

We’re kicking off our first-ever Pro-Motion Pix T-shirt design competition and we want YOU (yes, you!) to get in on the fun. Whether you're in the field, in the office, or a manager, now’s your chance to flex those creative muscles!

We’re looking for a design that truly reps Pro-Motion Pix! something bold, professional, and cool enough that we’ll all be proud to wear it.

🧾 What to Know

All the important stuff like design size, file format, and more can be found on the submission form. We’ll also hook you up with our brand colors and logos to get you started!

⚠️ Please note: This is a fun and completely voluntary activity — it’s something extra to do on your own time, outside of work hours (evenings, weekends, etc.) Please do not work on your designs during work time.

💲 Prizes

We’re not just giving you bragging rights... We've got cash prize(s) up for grabs!

🥇 Grand Prize – $250 added to your paycheck!

IF we love more than one design, we’ll also award:

🥈 2nd Place – $200

🥉 3rd Place – $150

🏅 4th Place – $100

There will definitely be at least one winning design… and maybe more if we just can’t choose!

Winner(s) will be selected by Management! 🏆

🖌️ Deadline to submit: Friday, Sept 5th 2025

📩 Submit here: T-Shirt Design Submission

Let’s see what you’ve got — start sketching and let your creativity shine! 👕✨

When you activate Sirius XM on a vehicle it's mandatory that you get a shot of the radio within the SiriusXM Dealer app AND Foto Ops. When reviewing our Sirius XM report there are A LOT of vehicles that we are missing the activation photo within Sirius XM which is how we get paid for the activation. 

If you are having any issues with the activation or the radio doesn't update, please do not take the shot in Foto Ops. If you have any questions or experience frequent issues with this, please email support@promotionpix.com. 

We have a lot more dealers with window labels and I want to make sure everyone has the office number to call when you send a request for the 6 digit code. Please don't reach out to anyone individually as this may take more time and create unneeded work for the person. When you send it the code via SMS or email, please call the office at 800-760-0611 for the quickest response. 

Please remember to check the company calendar prior to requesting your days off. The company calendar can be viewed using the company calendar shortcut on your phone and there is also a link in the time off request form.

If the dates you request are blocked or we have another person in the area off that day, please adjust the request for alternate days. If the dates are blocked or someone else is off, the time off will be denied. 

We have made some adjustments to our Sirius XM availability to increase the number of activations for cars that just came into our system. We are currently receiving data from Sirius XM, which is obtained from the dealer's DMS. We have added the activation ability to all vehicles until they turn 5 days old. If the car is more than 5 days old and does not have a Sirius XM button, it means the car does not qualify. If you encounter a vehicle without a button or one that has a button but lacks SiriusXM capabilities, please skip the activation process. 

When sending a VIN to support or your manager for review, it's imperative that you copy and paste the VIN from Foto Ops rather than just taking a screenshot. Following this process will enable the person investigating it to locate the vehicle and respond accordingly quickly. 

To copy the VIN and vehicle details, press and hold the vehicle information in Foto Ops, and the required information to locate the vehicle will automatically copy. Please refrain from taking screenshots unless we specifically request them or if you need to demonstrate an issue. When you have these, please also include the vehicle information by copying it and pasting it into the email. 

There are still a few people who haven't made their selection of what kind of hat they would like, so please navigate over to the company chat, located within gmail to place your order today. People who don't place an order will still get a hat, but not a choice in which kind of hat. 

If any of you have notifications turned off on the company chat within gmail, you may want to fix that! 

Upload Issues

If you’re experiencing upload problems, do NOT delete images from your camera roll until all units have uploaded successfully. 

✅ Best practice: Clear images weekly (not daily) so they’re available in case of feed issues.

We’ve had reports of vehicles being shot without Pix stickers. This slows everyone down and creates extra work for coverage.

Process:

• Always sticker vehicles before exterior photos so it’s clear they were applied at the time of shooting.
  
  

• For library dealers, search and sticker completed vehicles.
  
  

• We’ll be monitoring and following up if vehicles are missing stickers.
  
  

Maintaining this process keeps efficiency high and helps everyone. Reach out to your Manager or Corey with any questions.

There is a brief video below explaining the new policy and why it's important. Most of you already have the new polo shirts. For those who have received the polo shirts, the dress code is in effect immediately. If you are a size small, your shirts are on the way and the policy will be in effect the day after your package arrives.

We will be doing audits on the dress code policy to be sure that everyone is meeting the new guidelines. Employees who are not meeting the guidelines or who do not complete the 4 minute assignment are not eligible for photo pay until it's corrected, so please be sure you are sporting the company colors! 

If you have any questions about the policy, please email Marisa any time and she will be happy to answer your questions! 

New Dress Code Policy

If there are units that do not have the Sirius XM banner, please skip those units.  Unless you see that NONE of the pre-owned units in inventory have that badge, there is no need to send individual tickets. 

Not every unit will qualify for the activation process which is why you will see some units without the icon. 

HOWEVER, with some Dealers that have odd setups, we noticed that the VIN wasn't syncing up with the Sirius XM ID and that caused some issues.  I am working on that but, if that were the case, no vehicles in the inventory would have the Sirius XM flag. 

The only part that should be skipped would be the Sirius XM activation.  The Photos are a separate process and always required.  Sirius XM is an add-on process that we incorporate to help our staff maximize their income with each vehicle that they come in contact with that qualifies for that service. 

Reminder – Unblocking Vehicles for Photos
It’s expected to unblock vehicles to get a full photo set. Many “blocked in” units are missing blocker stock numbers, service tags, or VINs in the notes, which makes it inefficient to move them.

Best practice:

• Mark the vehicle for photos.
  
  

• Add the blocker stock # or VIN in the notes.
  
  

• Update status to Blocked In as a reminder to grab both the vehicle key and blocker key(s).
  
  

• If there’s a service tag, write it down- it helps if the vehicle isn’t logged yet or is a customer service vehicle.
  
  

Reach out to your Manager or me with any questions.

Reminder – Window Labels & Buyers Guides
This applies only to stores signed up for our window label program.

• Supplies: Check weekly. Keep at least one box 50% full. Store extras in your car. Request more when down to one pack.
  
  

• Ink: Check weekly. Request replacements if a cartridge is at or below 1/3.
  
  

• Application: Apply labels while walking the lot, before shooting. (Exception: Lithia Auto Group – apply during interior shots.)
  
  

Let Corey know if you have any questions.

Your phone settings have been updated to allow the Sirius XM app to be refreshed. Please follow the steps below to install the latest version.

1. Go to https://dealerapp.siriusxm.com/povstore/

2. Enter the login credentials (CASE SENSITIVE)

   • u: dmanager

   • p: s2rius

3. Click "Install" next to Release # 4.0.2

4. Check your home screen to see that it's downloading

5. Once downloaded, you should have regained access and your DM Code should still be there when you click on settings. 

If you're unable to download the app or if you need your DM Code, please email support@promotionpix.com and we will work with you on the app update. 

Pro-MotionPix is looking for staff members passionate about content creation—or those who want to give it a shot! 🎥✨ Showcase your skills and give the world a peek behind the scenes at what makes our company great. Whether you’re experienced or just starting, we’ve got a spot for you.

Click here to see the guidelines and requirements: Content Creation

Ideas for content include:

• Behind the scenes ✨
  
  

• Meet the team / dealership 👥
  
  

• Day in the life 🗓️
  
  

• Customer testimonials 💬
  
  

Submit your content and earn a one-time reward of $50! 💰 Plus, the top creation of the month will be entered into a raffle for an amazing grand prize! 🎉

Let’s show the world what makes Pro-MotionPix the best place to work at! 📷👩🏽‍💼

Reminder: Always lock vehicles after shooting, and use the remote to ensure you still have the key. This prevents keys from being left inside and not returned to the key system.

Reach out to your Manager with any questions.

• Make sure the Sirius XM Dealer app has camera access enabled, otherwise photos can’t be taken and payouts may be delayed.
  
  

• When submitting tickets, include a screenshot and long-press the VIN to copy/paste vehicle details for quicker support.
  
  

• If issues persist with Sirius XM app, contact your Manager.

As part of the new SiriusXM activations, we’ll be sending SiriusXM brochures and stickers to your homes, so keep an eye out for them! 👀

To help refresh your knowledge, I’ve attached a video link that covers:

• How to download SiriusXM

• How to activate units

• The purpose of brochures and stickers

• How SiriusXM benefits you 💲🤑 

SiriusXM Video - You can also find this on our employee website!

We are thrilled to announce an exciting opportunity for career growth within our company! As part of our commitment to fostering talent from within, we have two Assistant Market Manager positions now available. This is a fantastic chance for those looking to take the next step in their career. Please show your interest by applying through the link. 

Assistant Market Manager - Central Valley

Assistant Market Manager - South Bay Area

SEE ALL OPEN JOBS